Returns
We want you to be completely satisfied with your purchase. If you’re not entirely happy with the product you ordered, we offer a straightforward return policy to ensure your peace of mind.
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Eligibility: If the product is unopened, unused and the seal is still on it can be returned for a full refund with the 30 day timeframe. If products have been used they cannot be returned for health and safety reasons. However, we want you to be happy with your products. If you have had an allergic reaction or are not happy with your order after using we will replace the item with a different product of the same value. Contact us directly at glowingraceaz@gmail.com so we can better assist you.
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Timeframe: You can return the unopened unused product within 30 days of receipt.
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Proof of Purchase: Please provide your receipt or order confirmation number to process the return.
Shipping
Shipping:
Our shipping days are Monday, Tuesday and Wednesday to avoid our products sitting in a hot warehouse for a long period of time. Due to the nature of our products in warmer months beef tallow melts above 75 degrees. We freeze all our products before shipping as well as use cold insulated bubble mailers to try to avoid this. We are based in Arizona and it gets hot and melting is out of our control.
If your product arrives melted place it in the refrigerator and it will return to its more solid state. This does not change the effectiveness of the product just the appearance. If it is no longer whipped due to melting, place the contents into a bowl and let the product solidify again and then and use a hand mixer to rewhip and place back into the container.
Legal Disclaimer
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.